Support for the next release

Choose a focused scope around the work your studio needs. For each project, agree the deliverables, responsibilities and schedule before work begins.

Operation & Live Ops

Event calendars, update checklists, player feedback and support workflows. Set coverage hours, escalation contacts and approval responsibilities around the release schedule.

Release & Distribution

Store listing preparation, submission checklists and release coordination. Confirm supported platforms, territories and publishing rights for each title.

Localization

Plan the text, store copy and assets needed for each target language. Include in-build checks for text length, layout, terminology and cultural context.

Cloud Infrastructure

Review hosting requirements, account ownership, access, monitoring and load-test plans. Choose regions and protection options around the game’s architecture and launch needs.

Marketing & UA

Prepare creative briefs and small acquisition tests. Agree the budget, attribution setup and review criteria before increasing campaign spend.

Data & Analytics

Define events for onboarding, sessions, purchases and progression. Use consistent reporting to compare retention, conversion and the impact of updates.

Working scope

What to agree before kickoff

A useful scope names the output, the owner and the point at which the work is ready to review.

Access & responsibilities

Identify who controls the build, store accounts, analytics and infrastructure. Agree the permissions needed for the work.

Milestones & review

Set the handover format, review dates and acceptance criteria. Keep a record of decisions that affect the release.

Ongoing operation

Define update ownership, incident contacts and coverage hours. Review the arrangement when the title’s needs change.

Need a custom setup?

Tell us what is already covered in-house and where you need another pair of hands. A focused brief helps establish a workable scope.

Talk to our team